Something is?

Phew.. its not easy being a diplomatic person! today was my total managing diplomacy-day which i tried to handle my vendors together with the issue of payment. sigh what an experience -- i guess im learning now.. sighhh..

first im glad tomoro is LONG WEEKEND! yohoooooo... thank u's to those who celebrate deepavali-s. if not for u guys - no holidays for us hardworkers hehehe... nways i wana wish those who celeb a happy deepavali weekend & those who on holis - happy holidays & enjoy the 4 days break..

As for myself... its a slow weekend this one cos we just got back from Perth- but no fret -- cos we got line up of activities for myself, hubs & family --- which means a wknd of attending exhibitions.. (yup we got PC Fair in Mid Valley, Electronic Fair in KLCC & Photography/Video Exhibition in Sh Alam) so basically we got our weekends full plus we're planning a lil jalan2 trip too (perhaps Melaka for Makan? or outdoor activities sessions.. haha

Oh another thing i wish to spill (but in the same time i gotta keep my lips zipppp..hehe) nways will let u know once i can open my mouth. for now we're excited & cautious at the same time. insyallah i hope everything will works out soon enough. insyallah we get the project going... amin..

oh i bettter packup for my date with hubs -- ikea here we come heeheee

customer service lesson 101

Customer service (based on Wiki) is the provision of service to customers before, during and after a purchase.
According to Jamier L. Scott. (2002),^[1] “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation."